OUR PLEDGE REGARDING HEALTH INFORMATION
We care about our patient’s privacy and are committed to protecting the confidentiality of your medical information at this
practice. We create a record of care about the services you receive here. We need this record to provide you with
quality care and to comply with certain legal requirements. Current federal legislation requires that we issue this official
Notice of our Privacy Practices. You have the right to the confidentiality of your protected health information (PHI) and
we respect our legal obligation to keep health information that identifies you private. This practice (all medical
professionals, all employees, staff and other personnel, subsidiaries and business associates (e.g. system software
company)) are required to abide by the terms of the Notice Of Privacy Practices currently in effect, and to provide notice
of its legal duties and privacy practices with respect to protected health information. We reserve the right to change
this Notice at any time as allowed by law. If we change the Notice, the new Privacy Practices will apply to your health
information that we already have as well as to such information that we may generate in the future. If we change our
Notice of Privacy Practices, the new Notice will be available upon request, in our office(s) and on our website. This
Notice describes how we protect your health information and what rights you have regarding it.
TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The most common reason why we use or disclose your health information is for treatment, payment or health care
operations. Examples of how we use or disclose information for treatment purposes are (if applicable): allergies you
may have to certain materials, herbs or supplements, setting up an appointment for you, calling to remind you of an
appointment, prescribing herbal supplements, developing treatment plans, or referring you to another doctor,
practitioner or clinic for services. Examples of how we use or disclose your health information for payment purposes are:
so that the treatment and services you receive from us may be billed and payment may be collected from you; an
insurance company or a third party or inquiring about your health care plan(s). “Health care operations” mean those
administrative and managerial functions that we must do to run our office. Examples of how we use or disclose your
health information for health care operations are: financial or billing audits; internal quality assurance; personnel
decisions; participation in managed care plans; defense of legal matters; business planning; and storage of our records
APPOINTMENT REMINDERS, TREATMENT ALTERNATIVES AND HEALTH RELATED BENEFITS AND SERVICES
We will send electronic appointment reminders as a courtesy to you via text and/or email unless you opt out of that courtesy. We may also contact you about treatment alternatives or other health-related benefits and services that may be of interest to you. We may also leave voicemail messages, emails or text
messages about your care unless indicated otherwise.
INDIVIDUALS INVOLVED IN YOUR CARE OR PAYMENT FOR YOUR CARE. When appropriately indicated, we may share Health Information with a person who is involved in your medical care or
payment for your care, such as your family member or close friend. Proper authorization for release of information to
persons other than the patient or getting copies of your health information from another professional that you may
have seen before us will be given by written consent from the patient.
RESEARCH
Under certain circumstances, we may use and disclose Health Information for research. For example, a research project
may involve comparing the health of patients who received one treatment to those who received another, for the same
condition. In this situation, your name will not be used without permission, only the results of the treatment.
OTHER USES OR DISCLOSURES THAT CAN BE MADE WITHOUT CONSENT OR AUTHORIZATION
In some limited situations, the law allows or requires us to use or disclose your health information without your
permission. Not all of these situations will apply; some may never come up at our office at all. Such uses or disclosures
are:
- when a state or federal law mandates that certain health information be reported for a specific purpose;
- for public health purposes, such as contagious disease reporting, investigation or surveillance; and notices to
and from the federal Food and Drug Administration regarding drugs or medical devices;
- disclosures to governmental authorities about victims of suspected abuse, neglect or domestic violence;
- uses and disclosures for health oversight activities, such as for the licensing of doctors; for audits by Medicare or
Medicaid if applicable; or for investigation of possible violations of health care laws;
- disclosures for judicial and administrative proceedings, such as in response to subpoenas or orders of courts or
administrative agencies;
- disclosures for law enforcement purposes, such as to provide information about someone who is or is suspected
to be a victim of a crime; to provide information about a crime at our office; or to report a crime that happened
somewhere else;
- disclosure to a medical examiner to identify a dead person or to determine the cause of death; or to funeral
directors to aid in burial; or to organizations that handle organ or tissue donations;
- uses or disclosures for health-related research;
- uses and disclosures to prevent a serious threat to health or safety;
- uses or disclosures for specialized government functions, such as for the protection of the president or high-ranking government officials; for lawful national intelligence activities; for military purposes; or for the evaluation
and health of members of the foreign service;
- disclosures of de-identified information;
- disclosures relating to subrogation for worker’s compensation or personal injury programs;
disclosures of a “limited data set” for research, public health, or health care operations;
- incidental disclosures that are an unavoidable by-product of permitted uses or disclosures;
- disclosures to business associates (Ex: software company) who perform health care operations for us and who
commit to respect the privacy of your health information
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
The law gives you many rights regarding your health information. You are welcome to request, in writing; a restriction;
amendment or adjustment to the use or disclosure of your information. All written requests should be addressed to the
Privacy Officer at the address listed at the beginning of this Notice. You have the right to:
- request restrictions to our uses and disclosures for purposes of treatment, payment or health care
operations. We are not required to agree to your request, and we may decline if we believe it would affect
your health care.
- request restrictions on disclosures of your PHI to health plans for payment or health care operations
purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full
- communicate with you in a confidential way, such as phoning at work rather than home, by mailing health
information to a different address, or via email to your personal email address. We will agree to all
reasonable requests.
- ask to see or obtain photocopies of your health information. You will be able to electronically review your
information within 5 business days of your written request, once received and/or receive a hard copy of your
health information within 15 business days of your written request, once received.
- ask us to amend your health information if you think that it is incorrect or incomplete. If we agree, we will
amend the information within 60 days from the date the written request was received.
- a list of all disclosures that we have made within the last six years (or any shorter period).
- additional paper copies of this Notice of Privacy Practices upon request.
COMPLAINTS
If you think that we have not properly respected the privacy of your health information, you are free to complain to us
or the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you if you
make a complaint. If you want to complain to us, please send a written complaint to the Privacy Officer at the address
shown at the beginning of this Notice. If you prefer, you can discuss your complaint in person or by phone.