Your Visit

Where to Go & What to Expect

Our general office Hours

Monday - Friday: 10am - 7:30pm
Saturday: 10am - 4pm
Sunday: Closed

what to expect

From the moment you arrive, you'll feel at ease. Check in for your appointment at the Front Desk, then have a glass of water or a hot cup of tea, enjoy the nurturing surroundings, take in the calming music, and feel at peace!  Our lobby is your sanctuary.  Our goal is for you to feel better from the minute you walk in!

If it's your first visit, you will be asked to finish any forms you were not able to complete in advance.  If you are here for acupuncture, please be prepared to provide your insurance card for scanning.  If you have not yet inquired about possible insurance coverage for acupuncture, our insurance coordinator will be happy to verify coverage before your next visit.   We recommend using the restroom before your treatment, otherwise, please have a seat and relax before your appointment.  Our front desk team will be sure to let you know when your practitioner is ready and which room to head to.

If you've been here before, feel free to peruse the retail shelves consisting of very considered products that we have researched and chosen carefully.  This selection is just a fraction of what we offer, so please feel free to ask your practitioner or our front desk team if there is something you are interested in.  

Enjoy your beverage and the ambiance, take in the music, and sit back and relax before your appointment.

Now we can't guarantee quiet, undisturbed time, every time, all the time, but it is our mission, that we provide a delightful atmosphere, and you feel lighter at heart and mind as soon as you walk through our door.

what to expect: acupuncture

Acupuncture appointments are scheduled for one-hour, with the exception of the initial appointments/evaluation, which is 90 minutes for adults, and 60 minutes for children.  Actual treatment time may vary depending on your condition and how long the needles need to remain placed in order to be effective.  We suggest that you wear loose clothing, limit perfume and makeup, and have a light snack prior to treatment.

During the initial session your acupuncturist will observe your pulse and tongue (traditional diagnostic techniques), take a thorough and comprehensive health history, and discuss your primary complaints and concerns with you.

Follow up sessions are 60 minutes for adults, and 30 minutes for children.

During Your Treatment: The Needles

Acupuncture needles are nothing like hypodermic needles. Hypodermic needles are stiff, thick and hollow because they are designed to pull blood out or force liquid into the body. Acupuncture needles, however, are fine, thin and flexible, often no thicker than a human hair.  Most acupuncture patients who are surprised when the needles cause little, or no sensation and their treatments are quite relaxing.  Some patients even fall asleep during their acupuncture sessions!

After your treatment

After your initial session, your practitioner will recommend a treatment plan to let you know how often to schedule your follow-up appointment(s).  This plan will guide you to obtain your desired result.  Acupuncture works best when the treatment plan is followed as closely as possible.  Stop by the front desk to complete your payment, schedule your next appointments, and tell us about your experience.  We value feedback.  

Now is also a great time to ask our Front Desk team about our additional services such as Massage, Reiki, Tai Chi or Detox and/or our package pricing.    

what to expect: Massage

Holistic Health Associates offers 60 or 90-minute sessions!  For initial appointments, we recommend a 60-minute session.  

During the initial session, your massage therapist will review your health history and learn more about your primary concerns and goals.

For example:

  • Where does it hurt?
  • Have you experienced massage therapy before?  What type?
  • Do you want to concentrate on just one area, or experience a full body massage?

With this information, your practitioner will determine the best modality (type of massage) for your session based on the collective information from your pre-treatment evaluation and your desired outcome.

During Your Treatment

Your massage therapist will let you know whether to lay on the table "face up" or "face down".  Prepare for your massage and begin to relax.  Let your mind begin to release the tensions of your day and enjoy the peaceful surroundings.  If an area is more sensitive than you realized, let your practitioner know.  If you prefer even deeper work, let the practitioner know that too.  We enjoy getting to know your preferences and unique needs.  


Although therapeutic massage is not your "typical day at the spa", we hope it's just as relaxing!  Our goal is to make a positive change in your life, whether it's decreased pain or discomfort, increased range of motion, or simply to ease some of your stress and anxiety.

After your treatment

After your treatment, your practitioner will recommend a treatment plan and let you know how often you schedule your appointment(s) to obtain the desired results.  Stop by the front desk to complete your payment, set up your next appointments, and tell us about your experience; we value your feedback!

How to get here

Enter through the back building, closest to where you park.

Please be sure to have your Credit Card Authorization submitted.