PATIENT MISSED APPOINTMENT POLICY

 

It is our goal that every patient cared for by Holistic Health Associates receives the very best care and service possible.  Your program consists of a specific series of treatments given over a pre-planned time span, to maximize results.  We care deeply about your results and the results of our other patients who are trying to maintain their programs in our busy center.  Therefore, we have a few simple rules that we insist you follow:

1. Meet all your appointments. Arrange your activities so that this can occur.
2. If you become ill, please check with us by phone. We may still want you to arrive, because treatments may be able to help you.
3. If you are unable to make an appointment due to an emergency, please contact us by phone so we can reschedule your appointment.
4. With the exception of an unexpected emergency, we require that you notify us at least 24 hours in advance as to any appointment changes.
5. All cancelled/missed appointments should be rescheduled & made up within 1 week.
6. There is a $40 service charge for cancellations made with less than 24-hour notice or no call/no show appointments.

I have read, understand, and agree to follow the above policy.

 

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