Where to Go & What to Expect
Our general office Hours
Monday - Friday: 10am - 7:30pm
Saturday: 10am - 2:30pm
what to expect
From the moment you walk in the door, you'll feel at ease. Check in for your appointment at the Front Desk, then have a glass of water or a hot cup of tea, and start feeling delightful!
If it's your first time, turn in the paperwork you filled out in advance from our forms available below. Or grab your packet from the front desk to get started. If you are here for acupuncture, make sure you've inquired about possible insurance coverage.
If you've been here before, feel free to peruse the shelves of our somewhat limited but very considered products that we have researched and chosen carefully.
Enjoy your beverage and the ambiance, take in the music, and sit back and relax before your appointment.
We strive to set a peaceful and neutral tone in our lobby, for you, while you're waiting. We truly believe in our saying:
Our lobby is your sanctuary.
This may sound a little silly, but we can't count the times someone has said:
I'm tellin' ya, as soon as I walk in here, I feel better.
It's just so peaceful.
Now we can't guarantee quiet, undisturbed time, every time, all the time, but it is our mission, that we provide a delightful atmosphere, and you feel lighter at heart and mind as soon as you walk through our door
what to expect with acupuncture
Initial appointments/evaluations are 90 minutes for adults, and 60 minutes for children.
During the initial session your acupuncturist will observe your pulse and tongue (traditional diagnostic techniques), as well as take a thorough and comprehensive health history, and review primary complaints and concerns.
Follow up sessions are 60 minutes for adults, and 30 minutes for children.
You should wear loose clothing, no perfume or make-up preferable, and have a light snack prior to treatment. (In other words, we don't want you to be hungry during your treatment.)
The treatment- The needles
Acupuncture needles are nothing like hypodermic needles. Hypodermic needles are stiff, thick and hollow because they are designed to pull blood out or force liquid into the body. Acupuncture needles, however, are fine, thin and flexible, often no thicker than a human hair.
Most acupuncture patients who are nervous at first, are surprised when the needles cause little or no sensation and that treatments are quite relaxing. Patients often even fall asleep during treatment.
After your treatment
Your acupuncturists will recommend a treatment plan, and let you know when to reschedule, and how often.
what to expect with Massage
For initial appointments, we recommend at least a 60 minute session.
During the initial session, your massage therapist will review your health history and any primary complaints and concerns you have.
This is the time to talk about:
- where does it hurt
- what areas are bothering you
- past massage experiences, and preferences you may have
- any injuries
- any other questions or concerns
With this information, your practitioner will determine the best modality ( "type of massage") for your session, based on the desired outcome and collective information form your pre-treatment evaluation.
The Treatment - the massage
Now you can lay back and relax. Let all your thoughts drift away, and enjoy. Feel free, during the massage to speak up. If an area is more sensitive than you realized, let the practitioner know. If you like even deeper work, let the practitioner know. This is the time for the therapist to become familiar with not only your preferences, but your tolerances too. At HHA we practice, what we call, outcome based massage.
This means, it's not your "typical day at the spa". We hope it's just as relaxing! But the goal here is to make a difference in your condition, whether it's decreased pain or discomfort, increased range of motion, or to ease stress and anxiety.
After your treatment
Your massage therapist will recommend a treatment plan, and let you know when to reschedule, and how often.
Initial Questionnaires & Forms
We look forward to meeting you! Once your appointment is set, feel free to complete the relevant forms based on services you are planning.
Enter through the back building, closest to where you park.
There is no charge for street parking. However, on the mornings of the third Monday of the odd months (Jan, Mar, May, Jul, Sep, Nov) the Town of Boonsboro will clean the streets and will ticket cars parked on the street. On those days, and any time you would rather use off-street parking, we offer parking behind the building by going up the alley to the left of the building.
Drive Up Alley
The handicap entrance is accessed by walking up the wooden walkway to the right of the building.
Enter the door at the end of the walkway, turn left from lobby in the back, and follow the ramp to the front door.